Can I Have Closed Accounts Removed From My Credit Report
If your deposited funds haven't arrived in your Binance account, you tin can utilise for self-service recovery to retrieve the funds.
Please read advisedly before submitting your application, or Binance is unable to assist you.
1. What transactions are eligible for self-service recovery?
The transaction is depositing into your business relationship
You lot can simply request self-service recovery for crypto deposited to your own Binance account .
The transaction is marked as "confirmed/success" on the blockchain
Please only submit applications for transactions that are marked as "confirmed/success" on the blockchain. We cannot assistance you if the transaction is marked as "unconfirmed" or "failed". Y'all may check the examples below for the status of the blockchain.
If the transaction is marked equally "confirmed/success",click here to check the transaction status with your TxID/TxHash.
You may likewise cheque the transaction status via the relevant withdrawal platform to see if information technology shows "completed/arrived". If it shows as "unconfirmed" or "failed", please contact the relevant platform for farther assist.
The transaction doesn't contain a tag or memo
For certain tokens and blockchains, you need to enter the corresponding tag or memo (such every bit BNB and BEP2) before you could successfully deposit funds. Please make sure that you have entered the correct tag or memo. In this case, you can apply for recovery here .
If you're not certain whether your transaction can be retrieved from the recovery, you may check here by entering the TxID/TxHash.
Some transactions are ineligible for self-service recovery, such as:
- Withdrawal transactions
- If yous entered the wrong withdrawal address and your funds take already been withdrawn from your Binance business relationship, we are unable to help you.
- You are the sender (i.e., you deposited funds to another user's business relationship, and it hasn't arrived);
- The deposit address is a contract accost not supported by the BNB Pioneer Burn Program;
- You are applying on behalf of others.
The transaction meets the weather stated in the BNB Pioneer Burn Program
If the deposited token, destination contract address, and eolith value all meet the conditions stated in the BNB Pioneer Burn down Plan, we will be able to assist, otherwise, your submission will be rejected. For more than details, please refer to the BNB Pioneer Burn Program Announcement .
If your transaction is eligible for cocky-service recovery and your funds notwithstanding haven't arrived after 1 hr, please fill in the cocky-service recovery application to remember your funds.
2. How to employ self-service recovery?
two.1 Login to your Binance account and visit this link . Enter the details of your eolith and click [Submit].
To ensure that the information yous entered is correct, delight copy and paste the eolith address and TxID/TxHash.
- Money
You tin use the search function to find the coin yous want to call back. Please enter the consummate ticker symbol of the coin (i.e., "sUSD" instead of "USD") to avoid confusion. If yous can't find the coin you deposited, click [Confirm] to save.
- Deposit Network/Address
Please fill in the Network and Address data according to what is shown on the blockchain page. For eolith accost, delight refer to the "to address" (it might be shown as "Destination address", "Receiver", or other similar clarification on some blockchains).
- Deposit Amount
- Delight enter the deposited corporeality accurately.
- Nosotros support upward to eight decimal places. You can get out out the decimals after that.
- Please remove all separators.
- TxID/TxHash
A TxID/TxHash is an identification number that labels each transaction on the blockchain. Please make sure you copy the correct TxID.
2.2 Ostend your application details and click [Submit].
2.four You may demand to submit additional information for the awarding. Click [Upload Files].
A fee will be charged for processing the retrieval. Please enter the address you want the funds to exist retrieved to and a tag or memo if your address requires i.
You may as well need to upload a video to prove the authenticity of the deposit. Please follow the on-screen instructions to record your video.
*If the deposit is a withdrawal render from another platform, delight provide records between you lot and the platform that includes the TxID.
3. Frequently Asked Questions
three.one Why does the system say my deposit network/address is wrong?
The address you entered should be your Binance Wallet address or a Binance Hot Wallet accost. If the system rejects your application, please cheque if:
- The transaction you are trying to retrieve is a withdrawal transaction;
- Y'all are the sender of this transaction (i.e., you lot deposited funds to some other user's account and it hasn't arrived);
- The eolith address is a contract address not supported past the BNB Pioneer Burn Program;
- You are applying on behalf of others.
The types of transactions listed higher up cannot be recovered via cocky-service recovery. Delight contact Binance Support for assistance.
3.2 Is there a fee for retrieving my funds?
Fees are only collected if the retrieval is successful. You can bank check the fee amount under your application in [ Application Records ].
3.3 Why is my awarding rejected?
Here are some of the common reasons:
- Y'all entered the wrong TxID/TxHash or address. If your TxID/TxHash and address do not match, nosotros cannot check the transaction on the blockchain. Therefore, nosotros strongly suggest you directly re-create and paste the TxID/TxHash and address instead of entering it manually.
- The deposit amount you lot entered does not match the blockchain tape.
- The transaction yous are trying to recollect has already arrived before or during the retrieval process. Please do non submit your application again. Y'all should too check whether the deposit has arrived before you use.
- Your transaction hasn't been confirmed or cannot be found on the blockchain. Please make sure that the transaction status is "confirmed/success" and that you can view the complete transaction details on the blockchain explorer.
- The transaction amount is shown equally "0" on the blockchain. We cannot assistance you lot with this situation.
- The transaction you are trying to submit is not related to deposit retrieval (i.e., withdrawals-, fiat-, or account-related).
- You deposited tokens to a contract address, but the token, contract address, or eolith value practice not meet the atmospheric condition stated in the BNB Pioneer Burn Program.
Source: https://www.binance.com/en/support/faq/4d1347b4d6d44564ba44ea785703a4fd
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